Frequently asked questions about Jobvin
The short answers to what people ask most. Every topic links to the page that explains it in full.
Pricing and AI points
What does Jobvin cost?
Job search, the resume and cover letter editors, every template, the export and the application tracker are free for good. For the AI features there is Pro at €15 a month, cancel monthly, with 300 AI points a month.
What are AI points?
The credit for the AI features. Every feature costs a certain number of points; the interface tells you how many when you use it. The monthly credit of Pro ends with the billing period; points you buy stay until you use them.
Is there a free trial?
No, on purpose. Instead of a trial that quietly turns into a subscription, your account stays free for good, and most AI features run in it once without payment details.
What happens when my points run out?
Everything without AI keeps working: editors, templates, export, job search and tracker. For the AI you buy more points or wait for the next billing period. Nothing gets deleted.
Subscription and cancellation
How do I cancel my subscription?
Through "Cancel contracts here" at the bottom of every page. The form works without logging in and without giving a reason; you get the confirmation by email.
What happens to my data after I cancel?
It stays complete; only the Pro features end. You can delete your account yourself in your profile at any time.
Data and security
Where is my data stored?
On Google Cloud servers in the Netherlands, both database and application. Your browser never accesses the database directly; the server checks every request against your login.
Who reads my documents when I use the AI?
Only when you start an AI feature is the necessary content sent to Google Gemini or Anthropic Claude, as processors on our behalf. Processing may take place in the USA. Your content is not used to train AI models.
Can I delete everything?
Yes. "Delete account" in your profile removes your data: resumes, cover letters, applications and evaluations.
Job check
What does the job check show?
How well you fit a posting, as a percentage with every criterion explained on its own, plus a salary benchmark, a legitimacy check, points you can improve before sending, and questions for the interview.
Does the job check work with any posting?
You either paste the link and the AI loads the posting itself, or you copy the text in. That works with every job board and every career page.
Resume, cover letter and export
Does the AI make things up in my documents?
It is not supposed to: the instruction to the model forbids new jobs, degrees, skills and numbers. Its suggestions sit next to your original, so you check before you accept anything.
Can I export my documents as Word files?
The resume, yes, as a plain, editable Word file. Cover letter and cover page come as PDF, on their own or together in one file.
Does Jobvin send my application?
No. Jobvin prepares the documents; you send them from your own inbox. An application from a stranger's sender address looks unprofessional to the employer.
Can I work in English?
Yes. The website is available in English, you can write your resume and cover letter in German or English, and the translation creates a copy of a document in the other language.
Employment agency and proof
Can I prove my job search efforts?
Yes. The entries in the application tracker produce the proof list for the Agentur für Arbeit, without you writing it a second time.
Can I get application coaching paid for?
With an activation and placement voucher (AVGS) it costs you nothing. Jobvin does not coach you itself, but it finds providers near you in the database of the Bundesagentur für Arbeit.
AI agents
What do the AI agents do?
The job finder goes through your sources and scores new roles against your profile; on request, a second agent prepares the documents. You do the sending. The agents come with Pro, and the full quota comes with Autopilot.
Your question is not here? Write to info@jobvin.de. Contact